Idelivos Prices

Vehicle Type, Maximum Size & Maximum Weight

Red Motorcycle Delivery

Motorcycle

Up to 8kg
Maximum size: ( 40 × 25 × 25 ) cm
Delivery of documents, packed food & small items

Delivery car courier Singapore

Standard Car

Up to 20kg
Maximum size: ( 70 × 50 × 50 ) cm
Delivery of small parcels, flower, fragile food items such as cakes and pastries, extra large pizza, volumes of food items that cannot fit well into motorcycle, any items that need better handling and need protection from rain.

Red MPV delivery courier Singapore

MPV

Up to 50kg
(max weight of 1 item is 25kg)
Maximum size: ( 110 × 80 × 50 ) cm
Delivery of small appliances and electronic items, painting frame, parcels.

1.7m van courier delivery Singapore

Van (1.7m)

Up to 400kg
Maximum size: ( 1.6 × 1.2 × 1 ) m
Delivery of big appliances & electronic items, furniture.

2.4m van delivery moving service Singapore

Van (2.4m)

Up to 800kg
Maximum size: ( 2.3 × 1.2 × 1.2 ) m
Optional Moving Services
Transportation of bulky items such as furnitures, queen size bed or bicycles.

10ft lorry delivery moving Singapore

Lorry (10ft)

Up to 1,000 kg
Maximum size: ( 2.9 × 1.4 × 1.7 ) m
Transportation of bulky items including furnitures and king-size bed.
Optional Moving Services

14ft lorry moving delivery transport service Singapore

Lorry (14ft)

Up to 2,000kg
Maximum size: ( 4.2 × 1.7 × 1.9 ) m
Transportation of bulky items
Optional Moving Services

24ft lorry truck transportation moving delivery

Lorry (24ft)

Up to 4,000kg
Maximum Size: ( 7.5 × 2.3 × 2.3 ) m
Transportation of bulky items
Optional Moving Services

Basic Charges

The Basic Charges consist of Service Price and Bonus.

Idelivos is a platform that enables User to create price offers for tasks involving Delivery, Moving or Purchasing Services.

If a task is accepted by the Delivery Partner, your price offer is the price agreed with the Delivery Partner.

What is agreed to be included in the price offers?

When you create a booking, you must ensure that you have clearly selected what will be included in the service.

Any OMISSION of service requirement is considered NOT INCLUDED in the Basic Charges.

Additional service requirement that is requested and completed after booking is made are charged according to the list below.

What is the Bonus?

Carrying out Delivery, Moving & Purchasing services are tough & challenging tasks at times. We encourage the User to offer Bonus as a reward to the Delivery Partner for their hard work & dedication.

How much should be offered?

It is up to the User to make offer amounts as Service Price and Bonus. Do take note that the Delivery Partners have the choice to accept or ignore the task offers. 

In the booking form, there is a button “Show Suggested Price”. Select the service requirements and click on that button to check suggested price by Idelivos. Feel free to use the suggested price as a price guide.

 

Additional Prices

Besides Service Price and Bonus there are additional prices that might apply. 

There are 2 types of additional prices;

  1. Additional prices set by IDELIVOS
  2. Additional prices for quotation by Delivery Partner ( Moving Services by Van/ Lorry ONLY )

1. Additional Prices Set by IDELIVOS

Waiting Time Charge

For Pickup except Simple Pickup, grace period of 10 minutes applies from the Partner’s arrival time or scheduled pickup time, whichever is later.

After 10 minutes grace period, every 10 minutes or part thereof of waiting time is charged at SGD2.

Additional Charge for Not Meeting Terms for Simple Pickup

When Simple Pickup is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Pickup point required. Prior to submitting the booking form, User must check and ensure that the Pickup location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Pickup location. Customer must provide manpower to load items into Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Pickup.

For Simple Pickup, the maximum grace period is 1-minute waiting time. After 1-minute grace period, every 10 minutes or part thereof of waiting time is charged at SGD2.

Total Additional Charge for not meeting terms for Simple Pickup = SGD5 + waiting time charge

Additional Charge for Not Meeting Terms for Simple Delivery

When Simple Delivery is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Delivery point required. Prior to submitting the booking form, User must check and ensure that the Delivery location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Delivery location. Customer must provide manpower to unload items out of Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Delivery.

Oversized Item Charge

If the parcel/item(s) exceed maximum weight 8kg or maximum size: ( 40 × 25 × 25 ) cm, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle and services required.

 

Waiting Time

For Pickup except Simple Pickup, grace period of 10 minutes applies from the Partner’s arrival time or scheduled pickup time, whichever is later.

After 10 minutes grace period, every 10 minutes or part thereof of waiting time is charged at SGD5.

Additional Charge for Not Meeting Terms for Simple Pickup

When Simple Pickup is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Pickup point required. Prior to submitting the booking form, User must check and ensure that the Pickup location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Pickup location. Customer must provide manpower to load items into Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Pickup.

For Simple Pickup, the maximum grace period is 1-minute waiting time. After 1-minute grace period, every 10 minutes or part thereof of waiting time is charged at SGD5.

Total Additional Charges for not meeting terms for Simple Pickup = SGD5 + waiting time charge

Additional Charge for Not Meeting Terms for Simple Delivery

When Simple Delivery is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Delivery point required. Prior to submitting the booking form, User must check and ensure that the Delivery location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Delivery location. Customer must provide manpower to unload items out of Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Delivery.

Oversized Item Charge

If the parcel/item(s) exceed maximum weight 20kg or maximum size: ( 70 × 50 × 50 ) cm, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle and services required.

Waiting Time

For Pickup except Simple Pickup, grace period of 10 minutes applies from the Partner’s arrival time or scheduled pickup time, whichever is later.

After 10 minutes grace period, every 10 minutes or part thereof of waiting time is charged at SGD6.

Additional Charge for Not Meeting Terms for Simple Pickup

When Simple Pickup is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Pickup point required. Prior to submitting the booking form, User must check and ensure that the Pickup location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Pickup location. Customer must provide manpower to load items into Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Pickup.

For Simple Pickup, the maximum grace period is 1-minute waiting time. After 1-minute grace period, every 10 minutes or part thereof of waiting time is charged at SGD6.

Total Additional Charge for not meeting terms for Simple Pickup = SGD5 + waiting time charge

Additional Charge for Not Meeting Terms for Simple Delivery

When Simple Delivery is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Delivery point required. Prior to submitting the booking form, User must check and ensure that the Delivery location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Delivery location. Customer must provide manpower to unload items out of Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Delivery.

Oversized/ Overweight Item Charge

If any one item exceed 25kg, User shall provide assistance to carry the item into the vehicle during pickup and provide assistance to carry item out of vehicle during delivery. If unable to provide assistance for overweight item, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle, manpower and services required.

If the parcel/item(s) exceed total maximum weight 50kg or total maximum size: ( 110 x 80 x 50 ) cm, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle, manpower and services required.

Waiting Time

For Pickup except Simple Pickup, grace period of 10 minutes applies from the Partner’s arrival time or scheduled pickup time, whichever is later.

After 10 minutes grace period, every 10 minutes or part thereof of waiting time is charged at SGD7.

Overtime Charges

The duration for Express & Moving Services is capped at 2 hours of service time upon arrival of Partner or scheduled time of order, whichever is later.

If service takes longer than 2 hours, a SGD5 charge applies for every 10 minutes and/or part thereof overtime charge per hired driver/ assistant.

Maximum overtime charge is SGD200.

Additional Charge for Not Meeting Terms for Simple Pickup

When Simple Pickup is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Pickup point required. Prior to submitting the booking form, User must check and ensure that the Pickup location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Pickup location. Customer must provide manpower to load items into Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Pickup.

For Simple Pickup, the maximum grace period is 1-minute waiting time. After 1-minute grace period, every 10 minutes or part thereof of waiting time is charged at SGD7.

Total Additional Charge for not meeting terms for Simple Pickup = SGD5 + waiting time charge

Additional Charge for Not Meeting Terms for Simple Delivery

When Simple Delivery is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Delivery point required. Prior to submitting the booking form, User must check and ensure that the Delivery location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Delivery location. Customer must provide manpower to unload items out of Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Delivery.

Ad-hoc Additional Assistance

For additional request that is not stated in booking form

SGD30 for driver help

SGD30 per assistant help

Oversized/ Overweight Item Charge

Any one item that weighs more than 25kg shall be carried by more than one person. User shall ensure sufficient manpower is planned before making a booking. Any additional assistant(s) required from Delivery Partner shall be requested in the booking form.

If additional assistant is not requested in the booking form,

1. User shall provide assistance to carry the item into the vehicle during pickup and provide assistance to carry item out of vehicle during delivery.

2. If unable to provide assistance for overweight item and ad-hoc additional assistant(s) is available from Delivery Partner, ad-hoc additional assistance charges above apply.

3. If unable to provide assistance for overweight item and ad-hoc additional assistance is not available, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle, manpower and services required.

If the parcel/item(s) exceed total maximum weight 400kg or total maximum size: ( 1.6 × 1.2 × 1 ) m, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle, manpower and services required.

Change of address Charge

User will be charged the price of an additional trip from the original address to the new address provided. The price will be calculated based on the distance of the additional trip and the average per km rate of the initial Service Price plus an additional stop charge below.

Price of additional trip = ( Average per km rate of initial Service Price ) x ( Travelling distance between original address and the new address provided ) + Additional Stop Charge

Additional Stop Charge

Each additional stop requested after booking was made will be charged at SGD8.

Charge for Moving Items Up/ Down Flight(s) of Stairs

Moving items up or down each flight of stairs is charged SGD10.00 per driver or assistant.

User shall take note that moving up or down one floor level could involve multiple flight of stairs.

Calculation example: Moving service with 2 persons (driver and one assistant) carrying items up or down 1 flight of stairs = 2 x 1 x SGD10.00 = SGD20.00

Wrapping Service Charge

Wrapping service for each piece of furniture/ TV/ electrical/ electronics appliance is charged at SGD20.00.

Waiting Time

For Pickup except Simple Pickup, grace period of 10 minutes applies from the Partner’s arrival time or scheduled pickup time, whichever is later.

After 10 minutes grace period, every 10 minutes or part thereof of waiting time is charged at SGD7.

Overtime Charges

Express & Moving Services are capped at 2 hours of service time upon arrival of Partner or scheduled time of order, whichever is later.

If service takes longer than 2 hours, a SGD5 charge applies for every 10 minutes and/or part thereof overtime charge per hired driver/ assistant.

Maximum overtime charge is SGD200.

Additional Charge for Not Meeting Terms for Simple Pickup

When Simple Pickup is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Pickup point required. Prior to submitting the booking form, User must check and ensure that the Pickup location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Pickup location. Customer must provide manpower to load items into Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Pickup.

For Simple Pickup, the maximum grace period is 1-minute waiting time. After 1-minute grace period, every 10 minutes or part thereof of waiting time is charged at SGD7.

Total Additional Charge for not meeting terms for Simple Pickup = SGD5 + waiting time charge

Additional Charge for Not Meeting Terms for Simple Delivery

When Simple Delivery is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Delivery point required. Prior to submitting the booking form, User must check and ensure that the Delivery location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Delivery location. Customer must provide manpower to unload items out of Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Delivery.

Ad-hoc Additional Assistance

For additional request that is not stated in booking form

SGD30 for driver help

SGD30 per assistant help

Oversized/ Overweight Item Charge

If any one item exceed 25kg, User shall provide assistance to carry the item into the vehicle during pickup and provide assistance to carry item out of vehicle during delivery. If unable to provide assistance for overweight item and ad-hoc additional assistance is not available, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle, manpower and services required.

If the parcel/item(s) exceed total maximum weight 800kg or total maximum size: ( 2.3 × 1.2 × 1.2 ) m, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle, manpower and services required.

Waiting Time

For Pickup except Simple Pickup, grace period of 10 minutes applies from the Partner’s arrival time or scheduled pickup time, whichever is later.

After 10 minutes grace period, every 10 minutes or part thereof of waiting time is charged at SGD8.

Overtime Charges

Express & Moving Services are capped at 2 hours of service time upon arrival of Partner or scheduled time of order, whichever is later.

If service takes longer than 2 hours, a SGD5 charge applies for every 10 minutes and/or part thereof overtime charge per hired driver/ assistant.

Maximum overtime charge is SGD200.

Additional Charge for Not Meeting Terms for Simple Pickup

When Simple Pickup is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Pickup point required. Prior to submitting the booking form, User must check and ensure that the Pickup location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Pickup location. Customer must provide manpower to load items into Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Pickup.

For Simple Pickup, the maximum grace period is 1-minute waiting time. After 1-minute grace period, every 10 minutes or part thereof of waiting time is charged at SGD8.

Total Additional Charge for not meeting terms for Simple Pickup = SGD5 + waiting time charge

Additional Charge for Not Meeting Terms for Simple Delivery

When Simple Delivery is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Delivery point required. Prior to submitting the booking form, User must check and ensure that the Delivery location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Delivery location. Customer must provide manpower to unload items out of Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Delivery.

Ad-hoc Additional Assistance

For additional request that is not stated in booking form

SGD30 for driver help

SGD40 per assistant help

Oversized/ Overweight Item Charge

If any one item exceed 25kg, User shall provide assistance to carry the item into the vehicle during pickup and provide assistance to carry item out of vehicle during delivery. If unable to provide assistance for overweight item and ad-hoc additional assistance is not available, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle, manpower and services required.

If the parcel/item(s) exceed total maximum weight 1,000kg or total maximum size: ( 2.9 × 1.4 × 1.7 ) m, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle, manpower and services required.

Waiting Time

For Pickup except Simple Pickup, grace period of 10 minutes applies from the Partner’s arrival time or scheduled pickup time, whichever is later.

After 10 minutes grace period, every 10 minutes or part thereof of waiting time is charged at SGD9.

Overtime Charges

Express & Moving Services are capped at 2 hours of service time upon arrival of Partner or scheduled time of order, whichever is later.

If service takes longer than 2 hours, a SGD5 charge applies for every 10 minutes and/or part thereof overtime charge per hired driver/ assistant.

Maximum overtime charge is SGD200.

Additional Charge for Not Meeting Terms for Simple Pickup

When Simple Pickup is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Pickup point required. Prior to submitting the booking form, User must check and ensure that the Pickup location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Pickup location. Customer must provide manpower to load items into Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Pickup.

For Simple Pickup, the maximum grace period is 1-minute waiting time. After 1-minute grace period, every 10 minutes or part thereof of waiting time is charged at SGD9.

Total Additional Charge for not meeting terms for Simple Pickup = SGD5 + waiting time charge

Additional Charge for Not Meeting Terms for Simple Delivery

When Simple Delivery is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Delivery point required. Prior to submitting the booking form, User must check and ensure that the Delivery location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Delivery location. Customer must provide manpower to unload items out of Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Delivery.

Ad-hoc Additional Assistance

For additional request that is not stated in booking form

SGD30 for driver help

SGD40 per assistant help

Oversized/ Overweight Item Charge

If any one item exceed 25kg, User shall provide assistance to carry the item into the vehicle during pickup and provide assistance to carry item out of vehicle during delivery. If unable to provide assistance for overweight item and ad-hoc additional assistance is not available, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle, manpower and services required.

If the parcel/item(s) exceed total maximum weight 2,000kg or total maximum size: ( 4.2 × 1.7 × 1.9 ) m, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle, manpower and services required.

Waiting Time

For Pickup except Simple Pickup, grace period of 10 minutes applies from the Partner’s arrival time or scheduled pickup time, whichever is later.

After 10 minutes grace period, every 10 minutes or part thereof of waiting time is charged at SGD10.

Overtime Charges

Express & Moving Services are capped at 2 hours of service time upon arrival of Partner or scheduled time of order, whichever is later.

If service takes longer than 2 hours, a SGD5 charge applies for every 10 minutes and/or part thereof overtime charge per hired driver/ assistant.

Maximum overtime charge is SGD200.

Additional Charge for Not Meeting Terms for Simple Pickup

When Simple Pickup is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Pickup point required. Prior to submitting the booking form, User must check and ensure that the Pickup location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Pickup location. Customer must provide manpower to load items into Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Pickup.

For Simple Pickup, the maximum grace period is 1-minute waiting time. After 1-minute grace period, every 10 minutes or part thereof of waiting time is charged at SGD10.

Total Additional Charge for not meeting terms for Simple Pickup = SGD5 + waiting time charge

Additional Charge for Not Meeting Terms for Simple Delivery

When Simple Delivery is selected by User in the booking form, User agrees that he has checked and confirmed that No parking/ waiting beyond 1-minute at Delivery point required. Prior to submitting the booking form, User must check and ensure that the Delivery location is safe for Partner’s vehicle to stop and Partner will not need to violate any traffic rules/ MCST rules by stopping at the Delivery location. Customer must provide manpower to unload items out of Partner’s vehicle immediately upon Partner’s arrival. Additional Charge of SGD5 apply if this option is selected & the conditions stated above are not met. In such scenario, the Partner will need to find suitable parking location before proceeding with Delivery.

Ad-hoc Additional Assistance

For additional request that is not stated in booking form

SGD30 for driver help

SGD40 per assistant help

Oversized/ Overweight Item Charge

If any one item exceed 25kg, User shall provide assistance to carry the item into the vehicle during pickup and provide assistance to carry item out of vehicle during delivery. If unable to provide assistance for overweight item and ad-hoc additional assistance is not available, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle, manpower and services required.

If the parcel/item(s) exceed total maximum weight 4,000kg or total maximum size: ( 7.5 × 2.3 × 2.3 ) m, User shall cancel the order with half of the Service Price borne by the User if the Partner already showed up to perform the job. User should make a new booking for the correct type of vehicle, manpower and services required.

2. Additional prices Quoted by Delivery Partner ( Moving Services by Van/ Lorry ONLY )

There are charges for additional services that are not listed by iDelivos.

The Partner is allowed to provide own quotation to the User.

These include but are not limited to charges for dismantling, assembly and storage.

Such quotation must be provided by the Partner to the customer before the commencement of the job.

Partner will only carry out such additional services with the User’s agreement.